Bijli Casino Privacy Policy — How Your Information Is Protected

1 Introduction & Scope

Welcome to Bijli Casino. Our Privacy Policy is a clear agreement between us and you — a full account of what data we collect, how it is used, and how it is kept safe.

This Privacy Policy applies to the Bijli Casino website, mobile app, and all digital platforms. It is in effect every time you register, play, deposit, or make a withdrawal.

Bijli Casino believes privacy is not a formality — it is a fundamental right. That is why we have no hidden terms; everything here is written in plain, straightforward language.

2 What Information We Collect

Bijli Casino collects only what is necessary. We do not want or collect any data beyond that. Below is a full breakdown of what we collect:

a) Information Collected at Registration:

• Full Name & Date of Birth (for age verification)
• Email Address & Mobile Number
• Country & Residential Address
• Preferred Currency & Language

b) For KYC Verification:

• Copy of National ID, Passport, or Driving License
• Proof of Address Document (Utility Bill or Bank Statement)
• Payment Method Verification Documents (if required)

c) Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Which pages you visited on the site and for how long
• Gaming History & Transaction Records

3 How Your Information Is Used

Bijli Casino uses your information only for specific, lawful purposes. A full breakdown is provided below:

You can unsubscribe from promotional emails at any time. However, essential account-related communications cannot be turned off.

4 Information Sharing & Third Parties

Bijli Casino never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners:

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
• Game Software Providers: Game-related data may be shared on a limited basis with specific game developers.
• Verification Services: Information is shared with identity verification services for the KYC process.
• Legal Authorities: We may be required to disclose information by court order or regulatory directive.
• Fraud Prevention Agencies: Relevant authorities may be notified if money laundering or fraud is suspected.

All third-party partners are required to comply with our privacy standards and may not use your information for any other purpose.

5 Cookies & Tracking Technologies

Bijli Casino uses cookies to enhance your experience. Cookies are small files stored in your browser that help the site recognize you. We use three types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and gaming settings. These are optional.
• Analytics Cookies: To understand which sections of the site are used most. You can disable these at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

6 Data Retention Period

Bijli Casino does not retain data beyond what is necessary. A specific retention period is defined for each data category:

• Account Information: Retained for the duration of the active account and up to 5 years after closure.
• Transaction Records: Retained for up to 7 years to meet legal obligations.
• KYC Documents: Retained securely for up to 5 years after verification.
• Customer Support Contact: For up to 3 years after the last interaction.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the applicable retention period expires, your data is securely deleted or anonymized.

7 Your Rights

At Bijli Casino, you have complete control over your personal data. Your rights are detailed below:

• Right of Access: You can find out what information we hold about you at any time. Submit a request to support and we will provide a full report within 30 days.
• Right to Rectification: You may request corrections to any inaccurate or outdated information, and we will update it promptly.
• Right to Erasure: You may request deletion of your data under certain circumstances, though data required for legal obligations may not be removable.
• Right to Object to Processing: You may object to the use of your data for specific purposes, particularly for marketing.
• Data Portability: You can request an export of your data in a standard format (CSV or JSON).
• Right to Restrict Processing: You may request that processing of your data be temporarily restricted for specific reasons.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We are required to respond within 30 days.

8 Security Measures

Bijli Casino protects your data with industry-leading security measures:

• 256-bit TLS/SSL encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) — to keep your account secure.
• Regular security audits and penetration testing.
• Automatic alerts for suspicious logins or transactions.
• Strict data access controls for staff — only personnel who require it can access your information.
• In the event of a data breach, you and the relevant authorities will be notified within 72 hours.

9 Minor Protection

Bijli Casino strictly enforces an 18+ policy. We do not collect or process the personal data of anyone under 18 under any circumstances. Age is verified at registration and confirmed again during the KYC process.

If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted.

10 Policy Updates

Bijli Casino may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email and post a clear notice on the site.

Updated policies take effect 30 days after publication, unless immediate effect is required by law. Continued use of the site after any changes constitutes your acceptance of the revised policy.

The date of the most recent update is always shown at the top of this page. Contact support if you need a copy of a previous version of the policy.

11 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to us:

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the site (available 24/7)
• Response Time: Within a maximum of 72 hours

If you believe your privacy rights have been violated, you also have the right to file a complaint with the data protection authority in your country.